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April 20, 2007

Video Conferencing: Smile for the Camera

Dear Larry,

How can I make video conference calls to family and friends?

M. D.

Dear M. D.,

To begin with, each person who wants to transmit audio will need to have a microphone connected to his computer. In addition, each person who wants to transmit video will need to have a “webcam” connected (webcams typically contain embedded microphones so they handle both the transmission of video and audio without the need for additional hardware). It’s not necessary that both parties have a camera hooked up, but if you own a camera and Grandpa at the other end only has a microphone, then Grandpa will be able to see and hear you, but you will only be able to hear Grandpa. (Of course, you need speakers connected to your computer in order to hear anything!)

Webcams come in many different shapes and sizes and vary in cost from around $30 to $100. The main difference is in the quality of the image and sound. But considering that average Internet speed often results in video delays and video and audio syncing problems and does not allow for highly detailed video images, you don’t necessarily have to go overboard in your webcam purchase. Probably the biggest player in webcam technology is a company called Logitech so you might want to purchase one of their models.

Once you have the camera and/or microphone hooked up and working, you’ll need some software. Arguably the most reliable video conferencing software available is Skype, now owned by the folks at eBay. Skype has been used by millions of people around the world to talk to millions of other people around the world for years now. To download their free software, go to www.skype.com/download/skype/windows and click Download now. When prompted to save or run, click Run to install the program on your computer. Once the program has been successfully installed, you’ll need to establish a “Skype name” and run a test call or two to make certain everything’s functioning correctly. Again, both parties will need to be running Skype in order to communicate.

Now for the bad news. If your Internet connection operates through a wired or wireless router, you may need to have a professional help you configure the router for video use. (Many routers will block video transmission out of the box.) My recommendation would be first to try video conferencing with Skype and see if it works. If you can only seem to transmit sound but no video, then you may need some professional technical assistance.

This is Larry Schneider, logging off.
 

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