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July 25, 2008

Clickety-Quack

Dear Larry,

I accidentally clicked on an e-mail that stole my address book and sent messages to all my friends and colleagues. It came from an old friend that I had not seen in years. Have I been infected with a virus?

N. R.

Dear N. R.,

Well, you don’t technically have a virus, but you should try to be more careful where and what you click! More and more of these schemes are popping up, so much so that a new term has arisen to describe them: “social viruses.”

Several months ago, a number of “Facebook” copycats such as Hi5, Tagged, Ringo, and Bebo started “behaving like viruses” when, in an effort to boost their popularity, they began automatically sending invitations to everyone in your e-mail address book. Annoying—if not “criminal”—to say the least. You can imagine that if even half the recipients of these e-mails responded, invitation e-mails would quickly spam their way around the planet several times over.

To be clear, this didn’t happen when you clicked on an e-mail. Rather, you must have clicked the link in the e-mail from your friend that took you to the affiliated website. Once there, you clicked along a chain of links until the e-mails were generated and sent out under your name. Typically, these websites will put a small checkbox on the page to enable or disable this behavior. The problem is that by default, the box is checked. The websites count on the fact that many computer users simply click along without really paying attention to what they’re doing and certainly without reading the fine print!

The moral to this story is clear, and I’ve mentioned it in this column many times: Just because you receive an e-mail from a friend or a colleague, don’t assume the e-mail, the Internet links it contains, or the files it has attached to it are benign. To repeat and enhance what I’ve said in the past:

WARNING: Never, ever download a file attachment that ends with .exe, .com, .bat, .dll, .vbs, .pif, .scr, .lnk, .dll, or .wsh, regardless of who the e-mail is from. You should anticipate that any file such as this contains a virus capable of rendering your computer useless.

WARNING: Never, ever click an Internet link in an e-mail unless you absolutely know for a fact that the link is safe or that the sender of the e-mail has personally told you that the link is safe.

So, will you heed these warnings? Unfortunately, most people won’t bother. Of course, that’s partially what keeps people like me in business!

This is Larry Schneider, logging off.

 

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