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November 14, 2008

Tragic or Magic

Dear Larry,

I’ve been watching a lot of late night MSNBC and have seen several “miraculous” computer software advertisements. Specifically, one for Finallyfast.com, which makes your computer quick-as-a-whip by getting rid of nasty programs and junk files. And another for magicJack, a plug-and-play product that allows you to make long distance phone calls over the Internet for a flat rate of $20 per year. Can you tell me if these products are the real thing or simply snake oil in disguise? Thanks.

S. R.

Dear S. R.,

Gee, did you intend to divulge your political affiliation? I suppose by the time you read this, you’ll either be moved to tears of joy or moving to Canada.

Forget I said that…this is not a political column. Let’s just get to your question.

Finallyfast.com. Open with smarmy guy at computer exclaiming, “My new computer started out fast…but now it’s only kind of fast.”

The over-anxious announcer voices over with, “…If your brand new computer isn’t as fast as it oughta be, you may not have any real problem at all!” Then you catch a glimpse of the fine print that appears in a subliminal quarter of a second: “Paid activation required to remove detected PC issues. Your results may vary…Finallyfast.com is for PC [i.e., Windows-based] Computers only.”

Windows-based computers only, huh? That’s funny. Smarmy guy was using an iMac, and somebody else a Macbook. That should give you a clue as to the reliability and usefulness of this piece of spit. Clean up junk files? Let it clean up itself! This one ranks an F for eFFectiveness, but an A when it comes to scamming its Audience!

“Introducing magicJack. The breakthrough device that makes your monthly phone bill disappear! …You’ll be able to make and receive free local and long distance calls anywhere in the U.S. and Canada for only $19.95 a year!

Well, you want to know something? Despite this sickly, slick ad piece, the darn thing works, and in fact, works quite well! (There I added my own exclamation point.)

You just plug this Zippo lighter-size thingamajig into one of your computer’s (PC or Mac) USB ports. It’ll self-install and walk you through the registration process so you can select your very own phone number (in the future, you’ll be able to convert your existing phone number, if you wish). You plug a telephone into the magicJack (or better yet, plug in a cordless telephone base so you can use telephone handsets all over the house). Pick up the receiver…and darn it! If there’s not a dial tone ready and waiting. (Incidentally, a fast Internet connection is required.)

The magicJack (www.majicjack.com) costs you $40—$20 for the device and $20 for your first year of unlimited telephone calls. It comes with all sorts of free extras like voice mail and directory assistance. Yes, you’ll have to leave your computer on in order to make and receive phone calls, but you sure can’t beat magicJack’s simplicity and price. I heartily recommend it! That’s right, I do!!

This is Larry Schneider, logging off.

 

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